Important Note:
Due to health code regulations and the nature of our products coming into contact with bodily fluids, we are unable to accept any returns after a shipping container has been opened.
Full Refund:
If you contact us before your order is shipped, we will provide a 100% refund on your purchase. Orders usually ship around 9 AM Eastern Standard and 12 PM Eastern Standard.
Partial Refund:
If your order has already shipped and you send us a cancellation request, we will provide you with a full refund minus shipping costs and a $10 restocking fee. Refund will be provided after the parcel has been returned to us unopened, and you would be responsible for the return shipping.
No Refund:
If your order has already shipped, been received, and opened; it will no longer be eligible for any returns or refunds. Even if the parcel is opened and then immediately re-sealed after, it will still be considered opened and would be disposed of by us upon receipt, and not be eligible for any refund.
ALL packages we ship out will have LL Creations LLC listed as the shipper in the return address field.